AI Assistant for the Housing Benefit Office

Summary

Unstrut-Hainich County is procuring a ready-to-use AI assistant for processing housing benefit applications. The software-as-a-service solution will help staff capture and prepare incoming applications and supporting documents, check completeness and plausibility, and prepare subsequent processing steps; legal review and decisions remain with the responsible staff. The contract includes setup, configuration, hosting, maintenance, support and system integration. Bespoke development of the entire system is not included.