Tender detail

115 participant service

Summary

This tender concerns the takeover, smooth operation and further development of a central 115 participant service, including first- and second-level support and the management of the service provider and service levels. In addition, profile-based advisory services and quality and participant management within the 115 network are being procured.

Reference number
85e48251-d358-41bc-8e95-63e4482e70b3
Buyer
FITKO (Föderale IT-Kooperation)
Country
Germany (DEU)
Procedure
Open procedure
CPV
79512000 Call centre
Deadline
2026-10-19
Status
Open
Contract subject
Services
Estimated value
Not published
Source
DEU_BKMS

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