Postal services

Summary

The tender covers the sorting, franking, daily collection and delivery of letters, information mail, tracked and formal service items, parcels and packages in two lots. Collection must take place from ten postal points in Dresden from Monday to Friday between 13:45 and 15:00. The contractor must provide tracking, compliant transport containers, delivery records and delivery across Germany and, where required, internationally. Bids may be submitted for one or both lots. The award criteria are price 50%, quality management 20%, customer service 15% and complaints management 15%. The bid must contain detailed descriptions of the three quality-related areas. The documents provided contain conflicting bid deadlines: 1 September 2026 at 14:00 in one document and 30 September 2026 at 14:00 in another; the deadline must be verified in the official tender documents.