Cashier service in museums

Summary

The tender concerns the provision of cashier services at four Wetzlar city museums for a 3-year period from 2027 to 2029. The total planned hours are 20,061 across the three years, with 6,771 hours in 2027, 6,849 hours in 2028 and 6,441 hours in 2029, plus about 296 hours per year for special events. The supplier must organize ticket sales and visitor information, manage visitor flow, and provide support for events and related activities across the four museum sites. The contract requires a qualified workforce with German language skills (at least level B2), basic English, first-aid competence, and appropriate staff conduct, uniforms and identification. Bidders should supply, among other things, staff rosters, training, and compliance with safety and quality procedures; a minimum of three museum-related references is expected, along with liability insurance and other standard documentation.