AI assistant for the housing benefit office

Summary

Unstrut-Hainich County is procuring an AI-based assistant system to support the processing of housing benefit applications. The contract covers ready-to-use standard software delivered as a service (SaaS), including setup, configuration, hosting, maintenance, support and system integration. The system will help record and prepare applications and supporting evidence, check completeness and plausibility, and suggest further processing steps; legal assessment and decisions remain with the responsible staff.