Hardware maintenance for the Slovak Prosecutor General’s Office information system

Summary

The General Prosecutor’s Office of the Slovak Republic is procuring hardware maintenance services for its information system through 30 November 2027, in one lot. The service includes original replacement parts, replacement of components that cannot be repaired, updates and security patches, next-working-day response after an incident is reported, quarterly update notices, and helpdesk support with escalation to the manufacturer. The estimated contract value is EUR 217,048.70.