Maintenance and development services for the Vilnius University Doctors' Residents Administrative Information System

Summary

This procurement concerns the maintenance and development services for the Vilnius University Doctors’ Residents Administrative Information System (RAIS). The contract comprises baseline maintenance to ensure continuous operation, additional maintenance on request, and development work (on a time-based or fixed-scope basis) to meet evolving needs. The estimated scope includes 500 hours of maintenance and 1000 hours of development, with a total contract duration not exceeding 36 months. Services are delivered remotely, with a structured service delivery and acceptance regime, including service reporting and invoicing. The initial contract value is EUR 197,000 (ex VAT) with EUR 41,370 VAT, making the total contract price EUR 238,370 (VAT included). The tender requires EBVPD submission and includes provisions for subcontractors, risk management, and data protection and security obligations.