Postal dispatch services for commercial documentation

Summary

The tender concerns a 12-month contract for postal dispatch of commercial documentation for the municipal water and sanitation services of Vila Franca de Xira. The estimated annual volume is 650,000 standard national mail items and 32,500 simple registered or equivalent items, for a total of 682,500 items. Documents of up to 20 g will be collected from one Printing & Finishing location and delivered to recipients. The contract ceiling is EUR 357,890 excluding VAT, and no lots, renewals, variants or bid or performance security are provided for. The service must be implemented within 30 days of award. For standard mail, 96% must be delivered within three days after collection, with late deliveries capped at 4%. Registered or equivalent items require individual real-time traceability, a tracking portal, delivery and non-delivery reports, and handling of returned correspondence. The supplier must maintain at least one physical customer service point in Vila Franca de Xira. The tender is evaluated using a 60% price and 40% quality weighting, including experience, reporting frequency, returned-mail handling, delivery speed and the local physical point. Bids must be submitted electronically through the VORTAL platform by 10 October 2026 at 23:59.