Public space management software

Summary

The tender concerns the supply and deployment of a public-space management software (SaaS) for Lansingerland. The contract covers the provision, implementation, configuration, migration and commissioning of a new public-space management software, resulting in an operational, fully configured and working solution, its acceptance and ongoing management. The contract is for four years with three optional extensions of two years each. Evaluation uses price (30%) and quality (70%). The procurement includes social return obligations (2% of the total contract value), a GIBIT2025-compliant service framework, and a data processing agreement. The solution must be IMBOR2025-compatible, capable of handling core public-space assets, and integrate with municipal systems, with training for users and functional administrators and a transition plan. Tendering is digital via TenderNed and the contract will be awarded to a single main contractor, with possible collaboration in a consortium. The social return and data protection requirements apply to the winning bidder and any subcontractors.