Competence management system (VMS)

Summary

The tender concerns a Dutch-language SaaS competence management system (VMS) for Veiligheidsregio Amsterdam-Amstelland, including implementation, integrations, support, maintenance, training, documentation, helpdesk and continuity/privacy-security safeguards. The contract is for one supplier, estimated at EUR 800,000, with about 1,850 licences over 10 years. The award criteria are 60% quality and 40% price. The tender documents set extensive knockout requirements for the VMS, including SaaS delivery, integrations, availability, security, logging, backup/restore, API access, SSO/MFA, Dutch-language use, and other technical and operational features. Bidders must also submit the required qualification and exclusion declarations, reference forms and compliance statements.