Technical maintenance and repair of office equipment and supply of cartridges

Summary

The procurement covers on-site maintenance and repair of office printing equipment, installation of spare parts, and delivery, refilling and refurbishment of cartridges and toners throughout Latvia. The contract is planned for up to 36 months or until the funding limit of EUR 41,999.99 excluding VAT is used; the contracting authority is not required to use the full amount. The supplier must respond to requests within the specified deadlines, deliver cartridges to Riga within 3 working days, replace or supply parts within 20 calendar days, and provide a free equivalent replacement device if a defective device cannot be repaired within that period. Offers must be submitted electronically through the EIS e-tendering system by 9 September 2026 at 00:00. The economically most advantageous offer is selected using a maximum of 110 points: hourly labour price 30 points, total spare-parts price 30 points, total cartridge refilling/refurbishment/new-cartridge price 40 points, and total printing-equipment maintenance price 10 points.