Implementation of a centralized platform

Summary

SIA “Rīgas ūdens” is procuring the implementation of a centralized, integrated business management platform to consolidate several existing information systems. The platform will cover eight functional areas: accounting and finance, management accounting, human resources, customer relationship management, asset management, procurement, project management, and workflows and task management. The contract includes system configuration and development, licences, integrations, data migration, training, implementation and ongoing support; the solution is intended to serve approximately 760 employees, 21,482 active customers and 25,572 active service contracts. No lots are specified.