Procurement of a social media management tool

Summary

The Office of the Finnish Parliament is procuring a web-based social media management tool for managing multiple profiles through a single login. The tool will support centralized handling of incoming messages, comments and mentions; performance analytics; social listening; and monitoring and analysis of social media content using custom queries and alerts. The service includes access for six users and six social media accounts, with the number of accounts and access rights potentially changing during the contract period. Support, maintenance and training are also included.