Market dialogue on Heka’s property maintenance telephone on-call service

Summary

Helsingin kaupungin asunnot Oy (Heka) is holding a market dialogue in preparation for a planned procurement of a property-maintenance telephone on-call service. The service is intended to receive urgent calls concerning Heka’s residential and special-housing properties, record the information and promptly refer urgent matters to the appropriate maintenance on-call team. It is expected to cover approximately 570 properties and 55,000 apartments, with a planned two-year fixed term followed by an agreement of indefinite duration.