AI-assisted interpreting service for foreign-language customers of employment services

Summary

The tender concerns an artificial intelligence-assisted interpreting service for foreign-language customers of the City of Helsinki employment services. The service must provide interpreting in multiple languages and deliver real-time interpretation using artificial intelligence. It must be confidential, protect personal data, and comply with the City of Helsinki’s data protection requirements. The user interface must be easy to use for both customers and service providers and function on different devices, including computers, smartphones, and tablets. The detailed service scope and requirements are set out in Annexes 1 and 2 of the tender documents. The deadline for submitting tenders is 20 October 2026 at 09:00 UTC.