IT Technical Support Services for the Valencian Institute of Conservation, Restoration and Research

Summary

The Institut Valencià de Conservació, Restauració i Investigació is procuring a single, indivisible IT technical support and maintenance service. The scope includes helpdesk assistance, preventive, corrective and predictive maintenance, PC and hardware repairs, software installation and updates, network and Wi-Fi support, data backup, configuration and technical advice. The contract is planned for two years, with two possible one-year extensions; its maximum budget is €53,295.54 excluding VAT (€64,487.60 including VAT), and its estimated value including extensions is €127,909.30 excluding VAT.