IT support and remote-hands services for CPNL centres

Summary

The Consorci per a la Normalització Lingüística (CPNL) is procuring on-site and remote IT support and maintenance for its centres, offices and classrooms throughout Catalonia. The service covers diagnosis and resolution of hardware, software, user-device, printer, audiovisual-equipment and first-level network issues, including basic installations, configurations and cabling work. It is a single, undivided contract, priced per effective service hour, with an estimated maximum of 400 hours per year and a total tender budget of €28,000 excluding VAT; the service is planned for 2027, with a possible extension of up to one year.