Supply and services for installing and connecting a SaaS VoIP telephone system

Summary

Santa Brígida City Council is procuring a cloud-based VoIP telephone system to replace and migrate its existing telephony service across municipal sites. The single-lot mixed supply and services contract covers installation and configuration of the virtual switchboard, 110 telephone terminals, SIP trunks and national numbers, call bundles, fax-to-email integration, maintenance, support and staff training. The initial term is two years, with two possible one-year extensions.