Analysis, operation, support and maintenance of information systems at Hospital Universitario La Paz

Summary

Hospital Universitario La Paz is procuring analysis, design, operation, support and maintenance services for its information systems across the hospital complex and associated sites. The work covers clinical and administrative applications, electronic health records, user devices, systems infrastructure and telecommunications, as well as improvements to incident and service-request workflows and monitoring tools. The scope is expected to include a 25% growth in applications during the contract; service volumes in 2025 were approximately 40,000 incidents and 21,000 requests.