Customer service, event supervision and guided tours at Euskalduna Bilbao

Summary

Euskalduna Bilbao is procuring customer-service and event-supervision services, together with guided tours of its building. The work includes checking room and service readiness, managing visitor flows and conducting guided tours. The indicative annual workload is 1,500 hours for service coordination, 1,500 hours for auxiliary supervision and 280 hours for guided tours; actual demand will depend on need. Services will be provided mainly at Euskalduna Bilbao, on any day of the week and, if required, at night. The procurement is not divided into lots.