Strategic plan and administrative process optimisation services

Summary

The Carlos III Health Institute is procuring services to prepare, manage and launch an overall strategic plan for its Caja Pagadora unit, and to support management by objectives and the improvement of administrative processes. The work includes analysing existing workflows, planning and supporting improvement measures, monitoring and reporting, and proposing suitable technological solutions. The contract runs for two years, with extensions of up to a further two years; it is not divided into lots and has a budget of EUR 330,061.70 including VAT.