Technical specifications for the Metro de Madrid Reprography Center (CDR) service procurement

Summary

This tender concerns the procurement of the Metro de Madrid Reprography Center (CDR) service at the METRO headquarters. The contractor will install and commission the required CDR equipment, provide an integrated reprography service billed by completed work, supply technical support and all necessary consumables, operate a remote control/management system for the printing equipment, manage waste from printing equipment, ensure cybersecurity and data protection, and meet quality and service level requirements. It also includes project planning, installation, and a handover process in case of contractor changes, and a web portal for service management.