Comprehensive maintenance service for Siemens-brand imaging diagnostic equipment at Rio Hortega University Hospital in Valladolid

Summary

This procurement concerns the comprehensive maintenance service for Siemens-brand imaging diagnostic equipment located at Rio Hortega University Hospital in Valladolid. The contract covers preventive maintenance, corrective maintenance, and technical-legal maintenance, plus quality management, remote support, safety and radiological protection, and lifecycle management of the equipment listed in Annex II. The contractor will implement manufacturer-recommended maintenance protocols, ensure uninterrupted operation with a target availability of at least 97%, minimize downtime, and maintain compliance with applicable laws and standards (including radiological safety, ISO 13485, ISO 27001). The bidder must supply qualified personnel (one technical manager with at least five years of experience and at least three technicians with manufacturer training for each listed device), demonstrate financial standing, and comply with information security and data protection requirements. The tender uses price as an award criterion among others; bidders must provide evidence of qualifications and compliance through the required tender documents and certifications.