Concierge Service for Support in the EPC School Courses

Summary

The tender concerns concierge service to support courses at the EPC School (Escuela de Protección Ciudadana) under the Directorate-General for Citizen Protection. The contractor must ensure opening and closing of training rooms, operation of lighting and technical equipment (computers, sound system, projectors), delivery, reception and control of room keys and dining cards, control of people accessing EPC facilities, photocopying, customer service, and information provision to users, including recycling points. It also includes collaboration in evacuation organization according to the departmental plan; weekend coverage and, where needed, weekday support. Staff must be trained and bound by confidentiality.