Communication and Conflict Management Seminars

Summary

Berufsgenossenschaft Holz und Metall is procuring framework agreements in two lots for the design and delivery of seminars: conversation skills, and conflict management with a focus on de-escalation. Over a maximum term of four years, the estimated volume is 21 events for Lot 1 (13 in person and 8 online) and 27 for Lot 2 (18 in person and 9 online); each event includes a three-hour online follow-up. The estimated net values are approximately EUR 90,000 for Lot 1 and EUR 110,000 for Lot 2.