Care and supervision services Stage 10.3

Summary

The tender concerns care and support services for refugees in central accommodation facilities (ZUE) in North Rhine-Westphalia. It is an open procedure without a participation competition; each lot is evaluated separately and the final offer is to be submitted without negotiations. The evaluation is based on price (40%) and submitted concepts (60%), covering: Organisational concept (personnel and organization, emergency management, electronic reporting and daily attendance), Care concept (social care, childcare, pedagogical approach) including a corresponding table, Employment concept (job opportunities and leisure), Training and development concept, and Volunteer integration. The bidder with the highest total points (up to 300) wins, with one bidder per lot. Site visits are mandatory, and references regarding attendance will be required. Proposals must use the prescribed templates and concepts; tender documents govern the process.