Tender detail
AI Knowledge Management
Summary
Postbeamtenkrankenkasse (PBeaKK) is procuring an AI-powered knowledge management assistant for its employees. The system is intended to answer specialist questions using indexed knowledge sources and draft customer communications for employee review; it is not to make automated decisions. The contract is expected to run from 1 January 2027 to 31 December 2028, with two possible one-year extensions, and is not divided into lots.
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