Speech recognition – Klinikum Region Hannover

Summary

The tender concerns the procurement and implementation of a cloud-based, AI-supported clinical speech recognition solution for the entire Klinikum Region Hannover. The solution must support real-time medical documentation in German and English and integrate directly with KRH clinical target systems, including i.s.h.med, iCONSENSUS Pro, Nexus Pathology, ViewPoint, Microsoft Word and Outlook, and Syngo Carbon and syngo.via. The bidder must describe the migration of approximately 800 current Dragon Medical One users to the new solution by 20 December 2026, including migration of profiles, dictionaries, text modules and commands and user training. The tender submission must include a company presentation, solution description, references, the prescribed price sheet and six tailored concepts. Price accounts for 50% and quality for 50% of the award criteria; up to the three highest-ranked bidders after the preliminary assessment will be invited to an approximately 90-minute online presentation. The tender must be submitted electronically in German by 15 September 2026 at 12:00. Electronic invoicing is mandatory and the tender must remain valid for 76 days. The regular contract term is 1 January 2027 to 31 December 2028, with an option to extend three times for 12 months. The EUR 1,000 stated in the notice is, according to the contracting authority, a technical placeholder and not the actual estimated contract value.