Production of eGK and PIN/PUK letters including Lettershop services

Summary

The TK tender concerns the production of eGK and PIN/PUK letters including Lettershop services. The contractor must produce and deliver eGK cards and PIN/PUK letters, including physical and electronic personalization, accompanying letters, and delivery to TK’s mail-out service provider, with data delivery, security, quality assurance, and testing requirements. The contract includes data exchange via VPN/ebXML, data preparation, data deletion, and IT security obligations; volumes and service levels are defined, with coordination with TK and the post service provider and adaptation to gematik specifications.