Tender detail
M365 support services
Summary
This tender concerns providing Microsoft 365 (M365) support services and related technical assistance, including the possible establishment or delivery of a service level agreement (SLA) and ongoing support for the organization. Bidders are expected to demonstrate prior experience with similar IT support solutions and the ability to configure, deploy, train users, and maintain systems in accordance with the conditions described in the tender documents. Detailed technical and financial requirements and the award criteria are described in the tender documents.
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