Hybrid mail services for the City of Geldern

Summary

The tender covers hybrid mail services for the City of Geldern from 1 January 2027 to 31 December 2028. The contractor must receive digital documents, process and print them, insert them into envelopes, frank them where necessary, transport them to the mail distribution centre and arrange domestic and worldwide delivery. The service must integrate directly with the Infoma system, provide electronic status information for each order, use a secure automated printing and enclosing process, and comply with ISO 27001 and EU data-protection requirements. Offers must be submitted by 1 October 2026 at 12:00. Price accounts for 40% and quality for 60%; quality is assessed through task-performance, complaints-management and sustainability concepts. Alternative offers are not permitted.