Avaya system manufacturer support KBF/377/2026

Summary

The tender concerns Avaya system manufacturer support for KBF/377/2026. The contract aims to provide manufacturer support for the Avaya telephony system and its components, including hardware and software support and related development services, for a period of 36 months. The bidder must maintain an Avaya manufacturer support partnership for the entire contract duration and submit qualification documents (including the ESPD). For suitability, at least one relevant reference from the last three years must be provided, covering a similar scope and including at least 12 months of Avaya manufacturer support; the reference should describe the service scope, volume, start and end dates, and the client. Additional documents as specified in the tender documents must be provided.