Acquisition of Maintenance Services, Application Support and Accessibility for CNCS Institutional Websites

Summary

The tender concerns the acquisition of maintenance services, application support and accessibility for CNCS institutional websites: cncs.pt (Portuguese and English versions), internetsegura.pt and cislab.cncs.gov.pt. The contract is planned for two months with a maximum base price of 30,000 EUR ex VAT. Bids are submitted via the ACIN platform and amendments are not allowed. The procurement uses a multi-criteria award: price 40%, quality 35% with sub-criteria (2.1 Experience with technologies; 2.2 Order management methodology; 2.3 Ticketing tools; 2.4 Security measures; 2.5 Security certifications; 2.6 Digital accessibility); 3. Team and qualifications; 4. Management and Reporting with sub-criteria (4.1 Activity reports; 4.2 Hours bank control; 4.3 Knowledge transfer). The contract requires PHP/WordPress/Drupal proficiency, cryptographic and data protection compliance, digital accessibility, and regular reporting and hours tracking under a bank-of-hours execution model.