Tender detail
HPE server hardware maintenance
Summary
CRTVE is procuring official HPE support and maintenance for two HPE Synergy 12000 infrastructures at its Prado del Rey data centres under a single lot for 24 months, from 21 January 2027 to 20 January 2029. The contract covers 34 items: Synergy frames, compute, management and connectivity modules. The service includes incident handling and diagnosis, repair or replacement of components with spare parts, and access to manufacturer support, the knowledge base and firmware updates.
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