Procurement of Microsoft 365 licenses for FECYT employees and platform maintenance and related technical services

Summary

The procurement concerns the supply of Microsoft 365 licenses for FECYT employees, license management, updates and related technical services for deployment, operation and management of the platform. The contract also includes consulting and technical support services (an annual equivalent of approximately 180 hours) with transition and continuity planning and performance monitoring via SLAs and KPIs. The tender emphasizes ENS and GDPR compliance, data residency within the EEA, and security and governance for Microsoft 365. Bidders are expected to hold CSP and MCPP certifications and relevant Microsoft staff certifications.