VMWARE software licenses supply for the virtualization of Canal de Isabel II S.A., M.P. server infrastructure

Summary

The Canal de Isabel II S.A., M.P. intends to procure VMWARE software licenses and maintenance to support the virtualization of its server infrastructure. The contract covers Vsphere Foundation licenses subscriptions in multiple sizes (2,040 cores, 96 cores, 192 cores, and 100 new cores), plus maintenance, technical support, and updates; includes professional consulting services (10 days per year). Service levels define response times for severity 1–4 incidents (24/7 coverage for critical issues) and related service performance. The security and data protection requirements cover on-premise deployment within Canal de Isabel II's network, patch and vulnerability management, and compliance with EU AI-regulation and data protection obligations. Additional conditions cover other service aspects, roles and responsibilities, and documentation formats.