Hardware maintenance

Summary

The tender concerns an extension of third-party maintenance services for Dell EMC hardware at eight locations in Berlin for the period from 1 January 2027 to 31 December 2029. The tender must be submitted electronically in German by 19 October 2026 at 10:00. Variant tenders and multiple main tenders are not permitted. Price is the only award criterion. The bidder must be able to provide 24/7 support, responses within 4 hours, suitably qualified personnel, spare parts, German-language support, reporting, and references for comparable hardware maintenance services performed during 2021–2025.