Procurement of a new VoIP telecommunications system for the Essen Justice Centre

Summary

The tender covers the supply, installation and commissioning of a new VoIP telecommunications system for the Essen Justice Centre, replacing the existing telephone systems. The solution must support approximately 1,354 extensions, existing IP and analogue infrastructure, ISDN/S2M and SIP connectivity, secure administration, accessibility, encrypted voice and signalling, emergency calls, voicemail, call management, existing Click4Dial softphone compatibility and comprehensive documentation. The service term has a minimum duration of 120 months. The offer must be submitted electronically by 18 September 2026 at 12:00. Price and technical performance are assessed together; the price is based on purchase, installation, optional items and 120 months of service. Alternative bids are not permitted. The bidder must meet the turnover, insurance, staffing and reference requirements and submit the completed technical questionnaire, price sheet, technical descriptions, evidence and a service concept.