Tender detail

ITDZ Berlin: Service Center Support

Summary

ITDZ Berlin is procuring support for receiving and handling service-centre calls, together with related service management and technical infrastructure. The framework agreement also covers data protection and information security arrangements and other advisory and support services. The procurement is not divided into lots.

Reference number
3b3f68a2-28bb-4e51-8434-f97102002dbb
Buyer
IT-Dienstleistungszentrum Berlin (AöR)
Country
Germany (DEU)
Procedure
Open procedure
CPV
79512000 Call centre
Deadline
2026-11-16
Status
Open
Contract subject
Services
Estimated value
5 715 000,00 EUR
Source
DEU_BKMS

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