Full-service rental agreement for digital high-performance printing systems

Summary

The tender concerns a Rheinisch-Bergischer Kreis procurement for two digital high‑performance printing systems (black/white and color) under a full‑service rental agreement. The contract covers installation, maintenance, travel and service times, spare parts and consumables (e.g., toner, staples), and handling of disposal, with transport to and from the central printing facility. Two devices are to be deployed with an estimated monthly volume of 60,000 black/white pages and 25,000 color pages. The contract duration is 48 months and automatically extends by one year at a time unless terminated three months before expiry. Prices include all services unless otherwise stated, and invoicing is handled with specified cycles. A price‑adjustment mechanism based on a public price index applies after the first 24 months. Training for client staff, acceptance procedures, and defined response and repair times are part of the agreement.