Framework agreement for the provision of a software platform for media monitoring, social media management and media work

Summary

The tender covers a framework agreement for providing a software platform for media monitoring, journalist and media contact management, public relations work, social media community management and reporting. The platform must cover online, print, television, radio and social media content and support, among others, Instagram, Facebook, LinkedIn, YouTube, BlueSky, Threads and TikTok. Required features include international media coverage, at least 12–15 months of historical data, 10 user accounts, GDPR-compliant processing and 24/7 support in German. The framework agreement starts on 1 November 2026, runs for two years and may be extended once up to a total term of four years; its maximum net value for the first two years is EUR 60,000 and the contracting authority has no minimum purchase obligation. Tenders must be submitted electronically in German by 25 September 2026 at 07:30. Price is the only award criterion and represents 100% of the evaluation.