Service support and software update services for SIMPLE.ERP, SIMPLE.HCM, XPRIMER.BI, WSO2 ESB and DOCUSAFE databases at the Maritime University of Szczecin

Summary

The tender concerns service support and software update services for SIMPLE.ERP, SIMPLE.HCM, XPRIMER.BI, WSO2 ESB and DOCUSAFE, together with the databases used at the Maritime University of Szczecin. The contract runs for 12 months from signing, but not earlier than 1 October 2026. The bidder must submit offers electronically in Polish. The price is one of the award criteria, and the offer is also assessed by contractual penalties for exceeding the repair time for critical, important and normal errors. The tender documents set experience and personnel requirements, and the bidder must also state the rates for optional hours if the contracting authority uses the option right.