IT Service Management

Summary

The tender concerns IT service management consulting services, including IT governance, IT architecture, strategic issues, IT service management, project management, software development and project leadership with clear deliverables. Technical operations and software development are excluded from the scope. The procedure is restricted and the estimated contract value is EUR 10,800,000. The bidder must be adequately insured against professional and business risks, with minimum cover of EUR 500,000 per event and EUR 1,000,000 per year for professional risks, and EUR 1,250,000 per event and EUR 2,500,000 per year for business risks. The notice also contains the standard exclusion grounds and requires bidders to confirm they are not subject to them; exact details must be checked in the tender documents.