Request for information: Maintenance agreement for the Hermes system

Summary

This is a market survey and request for information, not a contract notice or a request for tenders. The Wellbeing Services County of North Savo is seeking an authorized supplier for maintenance and support services for the Hermes Medical Solutions software solution used at Kuopio University Hospital to reconstruct, analyze and view nuclear medicine studies. The service must cover maintenance, user training, software updates, ongoing development, server maintenance, security updates and one server hardware refresh or replacement during the six-year agreement. Responses must be submitted by 31 August 2026 at 09:00 UTC; a response is not a tender and no compensation will be paid.